ASTRA LUMINA IN LOS ANGELES

All guests of Astra Lumina LA are required to complete a Liability Waiver upon arriving on site. Children under 18 years of age must be added to their parent’s or legal guardian’s waiver. Please show confirmation email of completion at time of arrival.

This event is recommended for adults and children over 4 years of age. While we welcome young children to participate, please be aware the experience takes place at night and requires trekking about one mile through natural, uneven terrain. The venue has baby changing stations and one lactation station for nursing mothers.

Unfortunately, pets are not allowed at Astra Lumina LA.

Please arrive at the venue 15 minutes prior to your scheduled start time. If you are parking offsite, please give yourself an additional 15 minutes to park and ride the shuttle to the venue. This is to ensure you have enough time to check-in before entering the experience.

We may not be able to guarantee entry if you do not show up at the time indicated on your ticket. Please give yourself enough time to park and check in for the event, including providing email proof of your completed Liability Waiver. If you do arrive late, we may ask you to wait until we can accommodate you.

Weapons (including off duty officers), flash photography, outside food or alcohol, light-up accessories that distract from the experience, or anything that may disturb other patrons are prohibited. All guests must pass through metal detectors and bag check before entering the experience. Bags will be subject to search before entering the experience.

No.

Outside food and beverage is not permitted on the premises, but there may be alcohol and/or other beverages available for purchase onsite.

Yes.

Astra Lumina LA takes place within the South Coast Botanic Garden in areas with bumpy, dirt pathways that are narrow or uneven in many places. It is therefore not recommended and not easily accessible for those who require mobility equipment or special assistance. Limited sessions are available for guests who may require special assistance to travel the path. Please contact us to make arrangements.

If you have questions about other types of accessibility, feel free to contact us.

Yes, there is limited Preferred Parking at the venue (Preferred Lot) at 26300 Crenshaw Blvd., Palos Verdes Peninsula, CA 9027. When the Preferred Lot reaches capacity, guests will be directed to a nearby lot on certain operating days (Offsite Lot) which is located at 604 Deep Valley Drive, Rolling Hills Estates, CA 90274 If you are parking at the Offsite Lot, each guest will be required to purchase a shuttle pass for transportation to the event. Give yourself about 15 extra minutes to catch the shuttle to the venue. Preferred Parking passes are available for purchase in advance on the ticketing page and onsite on a first-come, first-serve basis. Please note we do not accept cash.

• On the Fever App, available on Google Play and Apple Store
• On the Fever website
• At the venue box office, based on availability. Please note we do not accept cash.

You can find your ticket in the “Tickets” tab in the Fever app. It will be a QR code scanned on site upon arrival.. If you don’t have it installed, you can download it from Google Play or the Apple Store. Remember to log in using the same account that you used when buying the tickets. Your tickets are also emailed to the email you signed up for your Fever Account with. If you still cannot find your ticket, please contact us.

Official tickets for Astra Lumina LA can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Tickets are sold per person and include entry to the exhibition

• Adult - General Admission Adult
• Child (4 to 12) - General Admission Child
• Senior (65+), Student (13 to 26), or Military - General Admission Senior/Student/Military
• Family Bundle - Minimum 3 ticket purchase, of which max 2 are adults discounted for families
• Group Bundle - Minimum 8 ticket purchase discounted for groups

Available add-ons include (entry not included):

• Celestial Package Add-On - a double-walled vacuum-sealed Astra Lumina tumbler plus a beverage of choice (event entry and parking not included)
• Preferred Parking Add-On - on-site parking at South Coast Botanic Garden (event entry not-included). Limited spots available - purchase in advance for the best price.

Ticket prices start at $29 for adults and $21 for children. Free entry for children under 4 years old.

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us BEFORE your event timefor more information. Make sure to include your ticket order number.

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Astra Lumina LA is a rain or shine event, so we will continue to run through most rainy conditions. Tickets may only be rescheduled if an event is canceled due to inclement weather.

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

No, your contactless tickets will be validated directly in the Fever App.

For discounts for groups and schools with a minimum of 20 people, please fill out the form on the Private Bookings page.

No, Astra Lumina LA is a cashless site.

The event takes place at an outdoor botanical garden, where the ground and pathways are narrow or uneven in some places. Situated on a natural hillside location, you will surely trek a bit of dirt or other ground elements with you. As such, we strongly recommend you are outfitted for light outdoor activity.

Feel free to take photos and share them. When taking photos, please make sure not to use flash or to disturb other customers. Professional equipment and tripods are not permitted. Don’t forget to share your best photos on social media and tag us @astraluminaexperience and use #astraluminaexperience.

Please contact press.astralumina@feverup.com for any press inquiries.

Yes, contact sponsorship@feverup.com

We are looking for creative and passionate storytellers who are willing to socialize their experience at Astra Lumina LA. DM us from your favorite social media platform. Our social handle is @AstraLuminaExperience.

As official local health guidelines evolve regarding COVID-19 safety protocols, we may enforce vaccinations and/or require masks. To attend this experience mask use will not be mandatory nor will COVID-19 vaccination be required. Regardless, we highly encourage all attendees to wear masks.

Astra Lumina LA is created and presented by Moment Factory, and presented by Fever. Learn more about Moment Factory here, and for more about Fever, click here.